Below you'll find answers to the most common questions about organizing events on our platform.
You can create an event by registering an organizer account and logging into your dashboard. From your dashboard, you’ll have access to the ‘Add Event’ option where you can enter all the details, such as the event name, date, location, and ticket prices.
Yes, you pay a small service fee.
This amount is automatically deducted from the total ticket revenue. The full ticket sales amount is first deposited into TicketwaveSU’s account and will be transferred to you every week on monday, with the service fee already deducted.
Yes, you can. Your dashboard provides a real-time overview of all your ticket sales. You can see how many tickets have been sold, what your revenue is, and who has purchased the tickets.
If you cancel an event, it is your responsibility as the organizer to inform the ticket buyers. You must also ensure that tickets are refunded, as described in our Refund Policy.
This Section answers Your questions about buying tickets and attending events.
Find the event you want to attend and click the ‘Buy Ticket’ button. Follow the steps in the payment process to complete your purchase. After a successful payment, you will receive a confirmation email with your ticket as a PDF file with a QR code.
No. You can buy tickets as a guest without registering an account. However, we do recommend creating an account so you always have an overview of your purchased tickets and can easily download them again.
Don’t worry. You can always find your ticket in the confirmation email you received after your purchase. If you have an account, your tickets are also available in your personal dashboard.
Generally, no. Ticket sales are final. Refunds are only provided if the event is canceled or postponed by the organizer. For details on this, please see our Refund Policy.
Here you’ll find important information about your rights and our policies.
The responsibility for refunds lies with the event organizer. TicketwaveSU is a platform that connects buyers and sellers and is not responsible for event cancellations or execution. All details on this can be found in our full Refund & Returns Policy
We use your data to process your order, provide you with an account, and improve the overall service. Your data is never sold to third parties. For all details on how we process and secure your data, please refer to our comprehensive Privacy Policy .
The organizer is fully responsible for the content, quality, and execution of the events they post on our platform. As a visitor, you are buying a ticket from the organizer, not from TICKETWAVESU.
By using our website, you agree to our Terms of Use. These terms describe the rules and regulations for using our platform and protect both you and us.
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I heard about Plum through a LinkedIn post and rest as they say is history. I Goenka and I must tell you, he and the extended teams been breeze to work with.
